In this course you will learn about how information, advice and guidance can be explored in a group setting, considering the advantages and disadvantages. You will need to think about the challenges that group work can bring out, and how to resolve any issues in group settings. You will plan, run and evaluate your own group session as part of this unit. You will look at signposting and referral and consider times when it is appropriate to signpost or refer clients to other organisations. You will need to be aware of the policies and procedures in your own organisation.

Completion within 12 weeks, although early completion is achievable