An Operations/Departmental Manager manages a team and/or projects, and works to support the achievement of operational or departmental goals within the organisation’s strategy.
The key responsibilities of an Operations/ Departmental Manager can include managing teams, creating and delivering operational plans, coaching, mentoring and resource management. Throughout the apprenticeship, you will learn operational management principles, business management principles, project management, performance management, leadership techniques, relationship management and communications.
Job Occupations: Operations Manager, Department Manager, Regional Manager
Planned Duration: 27 months (Practical period: 24 months, End Point Assessment period: 3 months)