- leadership skills
- knowledge of manufacturing production and processes
- to be thorough and pay attention to detail
- the ability to use, repair and maintain machines and tools
- the ability to use your initiative
- excellent verbal communication skills
- thinking and reasoning skills
- sensitivity and understanding
- patience and the ability to remain calm in stressful situations
- to be able to use a computer and the main software packages competently
Your day-to day tasks may include:
- planning workloads and rotas
- allocating tasks to team members
- briefing teams on targets, initiatives and policy changes
- monitoring and reporting on team performance, and carrying out individual appraisals
- keeping up to date with regulations
You could work in an office, in a contact centre, in a factory or at a store.
With training and experience, you could move into middle management and then senior management positions.
You can find out more about careers and qualifications in supervisory management from the Chartered Management Institute.