Sales administrator | Selby College
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Sales administrator

Sales administrators process sales orders and payments, arrange deliveries and offer after-sales support.

Potential salary

£15,000 to £24,000

Employment by 2024


Working hours

38 to 40 a week

  • excellent verbal communication skills
  • the ability to sell products and services
  • customer service skills
  • the ability to use your initiative
  • the ability to work well with others
  • persistence and determination
  • the ability to accept criticism and work well under pressure
  • ambition and a desire to succeed
  • persuading and negotiating skills
  • to be able to use a computer and the main software packages competently

Your day-to-day duties could include:

  • answering customer enquiries over the phone, by email and face to face
  • processing orders, credit checks and payments
  • sending out invoices and other paperwork
  • updating customer records
  • checking stock and re-ordering supplies
  • organising deliveries
  • providing after-sales support
  • typing up documents like letters and reports

You could work in an office or in a contact centre.

With experience, you could become a sales admin team leader, personal assistant or office manager.

You can find out more about careers in finance from The London Institute of Banking and Finance.

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