Pharmacy assistant | Selby College
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Pharmacy assistant

Pharmacy assistants serve customers and patients in chemists and hospital dispensaries.

Potential salary

£18,005 to £21,142

Employment by 2024


Working hours

37 to 39 a week

  • customer service skills
  • patience and the ability to remain calm in stressful situations
  • the ability to work well with others
  • to be thorough and pay attention to detail
  • excellent verbal communication skills
  • the ability to accept criticism and work well under pressure
  • to enjoy working with other people
  • the ability to read English
  • active listening skills
  • to be able to carry out basic tasks on a computer or hand-held device

In this role, you could:

  • advise customers about non-prescription items
  • serve customers and making up orders
  • take payments
  • label products
  • re-stock shelves and display cabinets
  • take calls from GP surgeries, nursing homes and clinics
  • deliver medicines to wards
  • enter medicine data on computerised dispensing systems

You may need to wear a uniform.

You could work at a health centre, at a store or in an NHS or private hospital.

With experience and a qualification like the Level 2 NVQ Certificate in Pharmacy Service Skills, you could become a senior pharmacy assistant.

With further training, you could become a pharmacy technician.

You can find out more about working as a pharmacy assistant from Health Careers.

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