- administration skills
- to be thorough and pay attention to detail
- the ability to work well with others
- to be flexible and open to change
- patience and the ability to remain calm in stressful situations
- knowledge of English language
- excellent verbal communication skills
- active listening skills
- sensitivity and understanding
- to be able to use a computer and the main software packages competently
In this role you could bescreening telephone calls and handling enquiries; organising your manager's diary and making appointments; dealing with letters and emails; arranging meetings; organising and maintaining office systems; taking notes at meetings; making travel arrangements; looking after visitors
You could work in an office.
With experience, you could move to a larger company or work for a more senior manager.
You could also move into an executive assistant (EA) role with more responsibility.
You can find out more about working and training in business administration from the Institute of Administrative Management.
