- knowledge of healthcare and medicine
- sensitivity and understanding
- customer service skills
- patience and the ability to remain calm in stressful situations
- excellent verbal communication skills
- knowledge of public safety and security
- to be flexible and open to change
- the ability to work well with others
- knowledge of teaching and the ability to design courses
- to be able to use a computer and the main software packages competently
In this role you'll:
- respond to emergency calls
- assess situations when you arrive and check details with others at the scene, like the police
- work calmly and quickly to stabilise patients
- use a defibrillator to revive patients
- give patients medicines and injections
- help to deliver babies
- attend non-emergency calls and decide whether patients need to go to hospital
- check equipment regularly and keep accurate records
- reassure family and members of the public who are on the scene
You may need to wear protective clothing and a uniform.
You could work on an ambulance, at a client's home or in the community.
Your working environment may be physically and emotionally demanding and outdoors some of the time.
With around 3 years' experience, you could become:a team leader; a specialist paramedic; an emergency care practitioner
You could also move into operations management, education and training or research, or train to work in other areas of healthcare, for example nursing.