- business management skills
- administration skills
- patience and the ability to remain calm in stressful situations
- the ability to organise your time and workload
- to be thorough and pay attention to detail
- the ability to work well with others
- the ability to think clearly using logic and reasoning
- excellent verbal communication skills
- the ability to read English
- to be able to use a computer and the main software packages competently
Your day-to-day duties may include:
- establishing policies and procedures for staff
- developing quality control processes
- carrying out staff appraisals and measuring performance
- dealing with disciplinary issues
- preparing reports and giving presentations to the senior management team
- managing the office budget
- supporting staff career development
- attending conferences and training events
- dealing with staff recruitment
You may need to wear smart business dress.
You could work in an office.
You could take on more responsibility for managing projects, or provide cover for senior management duties.
Other career options include moving into buying and procurement, financial management, business development and operations management.
You can find out more about becoming an office manager from the Institute of Administrative Management.