- knowledge of computer operating systems, hardware and software
- to be thorough and pay attention to detail
- analytical thinking skills
- the ability to work well with others
- the ability to use your initiative
- the ability to accept criticism and work well under pressure
- customer service skills
- persistence and determination
- knowledge of engineering science and technology
- to have a thorough understanding of computer systems and applications
Typically your responsibilities will include:
- assessing a client's computing requirements
- designing and testing network plans to meet your client's needs
- putting in place network security measures
- planning back up and recovery systems
- organising preventative maintenance schedules
- monitoring and reporting on network performance and usage
- supervising technical staff
- managing network growth and development
You could work in an office.
You'll need to keep your skills up to date, for example in mobile and 'cloud' technologies. You can do this through professional development training and industry certifications.
You can move into project and information management, service planning and delivery, information security, business analysis or freelance consultancy.