- customer service skills
- the ability to work well with others
- to be flexible and open to change
- administration skills
- knowledge of English language
- the ability to use your initiative
- sensitivity and understanding
- patience and the ability to remain calm in stressful situations
- knowledge of computer operating systems, hardware and software
- to be able to use a computer and the main software packages competently
Your day-to-day tasks may include:
- managing staff, budgets and statistical returns
- using IT systems to catalogue, classify and index stock
- dealing with counter, phone and email enquiries
- organising IT access and solving user problems
- keeping up to date with new publications and selecting stock
- making sure staff follow Freedom of Information, Data Protection and Copyright laws
- promoting library services through displays, talks and community events like reading clubs
- attending meetings and conferences
You could work at a library, at a school, at a college or at a university.
You could move into a senior job as a manager. Another option is to take responsibility for a specialist service or collection.
If you hold a senior position in your organisation, you could apply for professional registration of the Chartered Institute of Library and Information Professionals (CILIP).
You can find out more about becoming a librarian from the Chartered Institute of Library and Information Professionals.