- administration skills
- knowledge of human resources and employment law
- to be thorough and pay attention to detail
- customer service skills
- the ability to work well with others
- sensitivity and understanding
- excellent verbal communication skills
- the ability to read English
- active listening skills
- to be able to carry out basic tasks on a computer or hand-held device
Your daily tasks may include:
- dealing with complaints and discipline procedures
- assisting in the recruitment of new employees
- working with other managers, improving employees' experiences of the workplace
- keeping employee records
- helping people get training and development
- making sure employees have the right pay and benefits
- arranging employee services such as welfare and counselling
- promoting equality, and health and safety
- advising on matters like pay negotiations, redundancy and employment law
- developing HR policies and procedures
- recording and analysing confidential information
- writing employee handbooks
- dealing with staff at all levels
You could work in an office or from home.
You could become a member of CIPD to show your professional status and continue your professional development.
With experience, you could progress into senior management. You could also set up your own consultancy offering recruitment services or advice on policy planning.
Powered by Pathways.
You can find out more about careers in human resources from the Chartered Institute of Personnel and Development and Personnel Today.