- knowledge of human resources and employment law
- the ability to accept criticism and work well under pressure
- leadership skills
- the ability to use your initiative
- business management skills
- patience and the ability to remain calm in stressful situations
- the ability to work well with others
- the ability to motivate and manage staff
- customer service skills
- to be able to use a computer and the main software packages competently
Your day-to-day tasks may include:
- leading an organisation’s HR team
- supporting managers in getting the best out of their staff
- planning staff policies
- designing and advising on company benefits packages
- training and developing staff
- handling complicated HR issues
- working to improve employee relations
- managing budgets
You could work in an office or from home.
With experience, you could set up your own consultancy offering recruitment services, training, or advice on HR strategy and policy planning.
You'll find more advice about careers in HR through The Chartered Institute of Personnel and Development.