Franchise owner | Selby College
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Franchise owner

Franchise owners are self-employed people who've bought a licence to operate a business under an established company's brand.

Potential salary


Employment by 2024


Working hours

40 to 42 variable

  • customer service skills
  • the ability to sell products and services
  • leadership skills
  • excellent verbal communication skills
  • business management skills
  • the ability to accept criticism and work well under pressure
  • thinking and reasoning skills
  • maths knowledge
  • patience and the ability to remain calm in stressful situations
  • to be able to use a computer and the main software packages competently

Your day-to-day tasks may include:

  • complying with instructions on branding, signs, logos and colour schemes
  • operating to set standards and legal regulations, for example food safety
  • ordering stock or resources
  • attracting customers and building up sales
  • keeping accurate records
  • training and supervising employees
  • complying with health and safety regulations

You could work in an office, from home or at a store.

Once your business becomes established you may want to open more franchised outlets. This would allow you to hand over day-to-day operations to staff, so you can concentrate on managing the growth of your chain.

You can get more advice about running a franchise from the British Franchise Association and Business is Great.

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