- customer service skills
- business management skills
- administration skills
- to be thorough and pay attention to detail
- knowledge of economics and accounting
- patience and the ability to remain calm in stressful situations
- the ability to accept criticism and work well under pressure
- the ability to work well with others
- the ability to use your initiative
- to be able to use a computer and the main software packages competently
Your day-to-day activities may include:
- managing refurbishment, renovations and office moves
- managing maintenance
- making sure the building meets health and safety standards
- advising on energy efficiency
- managing cleaning, waste disposal, catering, parking and security
- managing budgets and accounts
- negotiating with contractors and suppliers
- managing office systems like IT and equipment
You could work at a university, at a college, at a sports arena or in an office.
With experience you may be able to progress to senior or regional manager roles.
You can find out more about becoming a facilities manager from the Institute of Workplace and Facilities Management.