- customer service skills
- business management skills
- administration skills
- to be thorough and pay attention to detail
- knowledge of economics and accounting
- patience and the ability to remain calm in stressful situations
- the ability to accept criticism and work well under pressure
- the ability to work well with others
- the ability to use your initiative
- to be able to use a computer and the main software packages competently
Your day-to-day duties may include:
- organising and checking repairs and maintenance
- making sure properties are being used for their intended purpose
- dealing with tenancy applications and monitoring tenancy agreements
- setting and reviewing rents
- checking the potential of property for both short and long term use
- negotiating with landowners and other interested parties about compulsory purchase or purchase by agreement
- advising on land purchase issues
- attending meetings and working with other departments and organisations
- analysing financial and other data, and writing and presenting reports
- keeping up-to-date with land management, building control and environmental issues
You could work in an office or from home.
Your working environment may be at height and outdoors some of the time.
With experience, you may be able to become an estates manager, or specialise in a particular department or area, for example:rural estates; charities or housing associations; heritage or conservation sites
You may be able to take short courses as part of your job that will help you to develop specialist skills.
The public sector often contracts out estates work to private companies, so there may be opportunities to move between the two.
You can find out more about training and working in estate management through The Chartered Institute of Building and the Royal Institution of Chartered Surveyors.