- sensitivity and understanding
- patience and the ability to remain calm in stressful situations
- to be thorough and pay attention to detail
- customer service skills
- the ability to work well with others
- the ability to accept criticism and work well under pressure
- excellent verbal communication skills
- thinking and reasoning skills
- knowledge of English language
- to be able to carry out basic tasks on a computer or hand-held device
- use advanced driving skills to respond to medical emergencies
- carry out basic scene safety checks by assessing the risk to yourself and others
- contact the emergency control centre to request extra support
- transfer patients to and from ambulances, using special equipment and manual handling skills
- help ambulance paramedics deal with urgent hospital admissions
- support the delivery of first aid and minor emergency treatments
- monitor and treat patients until they are transferred to hospital
- complete handover reports and record all patient information
- make sure your vehicle is roadworthy, properly kitted out and cleaned after every call
You may need to wear a uniform and protective clothing.
You could work in an NHS or private hospital or on an ambulance.
Your working environment may be physically and emotionally demanding.
With experience, you could apply for a trainee technician job or a student paramedic post. You could then take an approved paramedic science degree, leading to registration as a paramedic.
You could also become a team leader or supervisor with responsibility for a team of ECAs, or move into a human resources or training role.