- customer service skills
- administration skills
- patience and the ability to remain calm in stressful situations
- the ability to accept criticism and work well under pressure
- business management skills
- to be thorough and pay attention to detail
- the ability to work well with others
- the ability to use your initiative
- excellent verbal communication skills
- to be able to use a computer and the main software packages competently
What you'll do will depend on your job role, but your daily tasks might include:
- managing a team
- training staff
- applying government plans to public services
- preparing and presenting reports
- analysing data
- communicating with the public
- giving advice to government representatives
- managing a budget
- handling a caseload
- updating files
You could work in an office.
With experience, there’s often the opportunity to apply for jobs in different departments.
There is a clear promotion structure in the Civil Service. If you’re on the Fast Stream you can expect to reach senior level in around 5 years.
You can get more details about how to become an executive officer from Civil Service Careers.
