- the ability to work well with others
- patience and the ability to remain calm in stressful situations
- the ability to accept criticism and work well under pressure
- customer service skills
- sensitivity and understanding
- the ability to work on your own
- excellent verbal communication skills
- a desire to help people
- the ability to work well with your hands
- to be able to carry out basic tasks on a computer or hand-held device
Your day-to-day duties might include:
- preparing the coffee shop ready for opening
- taking customer orders and payments
- grinding fresh coffee beans
- preparing and serving sandwiches and cakes
- cleaning and tidying work areas, equipment and coffee machines
- creating displays of stock
- doing stock checks and ordering new stock
- cleaning and tidying the coffee shop before closing
You may need to wear a uniform.
You could work in a coffee shop.
Your working environment may be noisy and hot.
With experience, you could become a store manager and then move on to a regional manager role.
You could also become self-employed and set up your own coffee shop.
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You can find out more about becoming a barista from the Hospitality Guild.