- sensitivity and understanding
- patience and the ability to remain calm in stressful situations
- to be thorough and pay attention to detail
- customer service skills
- the ability to work well with others
- the ability to accept criticism and work well under pressure
- excellent verbal communication skills
- thinking and reasoning skills
- knowledge of English language
- to be able to carry out basic tasks on a computer or hand-held device
- help patients out of their home and into the ambulance (it may involve lifting)
- settle patients back at home after their appointments
- use a radio to keep in touch with the ambulance control room
- check and maintain the ambulance and its equipment
- keep accurate records of journeys
You may need to wear a uniform.
You could work on an ambulance.
Your working environment may be physically and emotionally demanding.
With experience, you could become a team leader or supervisor. You could also become an emergency care assistant or apply to be a student paramedic.
You could also move into personnel, training, health and safety, or operations management.
You can find out about becoming an ambulance care assistant from Health Careers.