A team leader/supervisor is a first line management role, with operational/ project responsibilities or responsibility for managing a team to deliver a clearly defined outcome.
They provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.
Job Occupations: Supervisor, Team Leader, Shift Supervisor/Manager
Planned Duration: 15 months (Practical period: 12 months, End Point Assessment period: 3 months)